Conflict Management
 
Some Common Causes of Conflict
- Individual needs are not being met
- Power is inequitably distributed
- Communication is ineffective or non-existent
-Values or priorities differ
- Perception of a situation differs
- Learning approaches or personalities differ
 
Ways of Responding to Conflict
 
Competing            Collaborating
     Avoiding                 Accommodating
 
   Compromising
 
Gordon's Conflict Management Process

Step 1: Identify and define the conflict
Step 2: Brainstorm possible solutions
Step 3: Discuss the potential solutions
Step 4: Select the best solution
Step 5: Develop a plan to implement the solution
Step 6: Implement, then review and modify the solution
 

- Dr. Thomas Gordon is the author of Parent Effectiveness Training